When the query of creating something that can work productively for retaining customers or influencers in business or brand comes to the surface, L1.Rewards pitches in at the right time with the right solution. Here is one such instance where experience and expertise helped L1. Rewards implement one of the most successful reward programs till date.
Your brand or business should reach out to more and more customers through recommendations or lip servicing. Facilitating this growth by acting as a perfect catalyst is what influencers do, and this is why they matter the most.
Plywoods of all kinds, laminates, and veneers of embellishing designs are available with the client. This probes Contractors, interior designers, architects, and carpenters to purchase more from their shop. These individuals who can influence potential customers and align purchase behavior towards various brands define the term- influencer.
The client came to L1. Rewards seeking for perfect influencer marketing strategy. The rest is history, one of the most rated and recommended B2B channel rewards program that role model for many brands was being realized.
Apart from maintaining quality and cutting costs, the so-called influencers need something extra to stay forever loyal with brands. We need a system so well organized to attract influencers. Simultaneously, it should motivate them to suggest respective brands to more and more customers.
Here, L1. Rewards pitched in with the perfect solution
Understanding the nature of a business or brand and the psychology of influencers is the first step. Our creative minds from L1. Rewards came up with a solution that awards rewards points to carpenters and contractors for every purchase they make with clients. The idea was impeccable, so was the software which is well-structured, flawless, and adored by influencers, sales, and statistics alike.
Here are some features of this top reward program designed by usthat made it unique as well as extremely appealing to its users.
There are four easy and interesting ways to enroll in the program.
- First and foremost is through the contactor app- ProClub Programwhich is supported on both Android and iOS platforms.
- Secondly, by connecting with the contact center with a missed call.
- Users can register using the ProClub website.
- Last but not the least, client staff, ASM ( Area Service Manager ), and sales executives can carry out registration for influencers on their behalf through an internal mobile application known as the SE app.
- SE app — this exclusive android mobile app for ProClub employees enables them to reach out and address all kinds of customer queries on spot with full-fledged facilities.
- The ProClub website is ranking well due to its user-friendly design and easy registration procedure. The mobile app is compatible with Android as well as iOS platforms and are available in Playstore and iTunes store.
- All products sold by clients carry rewards points or rewards with it. Points can be banked by scanning the QR code option or by uploading 12 digit code pasted upon the product.
Rewards points can be redeemed to procure a wide variety of gift products showcased in the redemption catalog ranging from USB chargers to four-wheelers. The list got everything you desire for household items, electronic gadgets like LED TVs, home theaters, mobile phones, and a lot more.
Easy Rewards Points Redemption — Point redemption is exciting as well as easy.
- Rewards points earned can be burned using the contractor app.
- Users can call to contact center and redeem their points.
- The website is always open to earn as well as burn points.
- Staff, as well as a sales executive, can directly redeem rewards points on the customer’s behalf.
- Redemption Planner– Using this option, the user can view the total number of reward points banked. Along with this, it also provides an estimate of the average points that have to be earned per month to redeem the desired product.
- Tier-based customer categorization– based on rewards points collected, customers will be categorized into various tiers ranging from bronze to platinum. Customers in higher tiers can earn bonus points as they purchase.
- Unparalleled customer support is offered by the Loyltwo3ks team– A very effective and dedicated team at the contact center that conveys information in Hindi and English is available to answer all queries related to customer Rewards programs.
- Reliable technical support — A well-experienced and qualified team to monitor and address all kinds of technical concerns from clients is working full-fledged.
- The interactive dashboard allows the client’s team to track ongoing operation details like the number of enrollments, transactions, total points banked, and other relevant statistics.
- ProClub CRM portal provides full-fledged information including real-time monitoring of all customer involvement processes in the program. Analytics and reports, customer segmentation, member history, lifetime activity management, and many more in-depth data are available in this highly specialized cloud-based portal.
If the act is rewarding, all times are valid to begin the task.
Register now and avail of exciting gifts awaiting here. Be that loyal, role-model influencer and enjoy the cool shopping experience with the ProClub program from L1. Rewards.
We are all set with resources and technology to devise the perfect customer rewards program for your business that could reward and retain your valuable customers.
Making customers loyal to your business or brand with state-of-art software is what we do and we perform it with passion and perfection in all dimensions.
To procure the best customer rewards program, drop a query here at [email protected]
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